This is my first department store credit card, and majority of my purchases I make a payment as well. I've noticed when I make payments it doesn't post, so I started making cash payment in August/September in the Dillard's store. I went to make a purchase $35 and the card was declined...my credit limit is $800 I called on 11/12 evening,the automated stated my balance was 600 something and my last payment(100) on Nov6 which is my dd. I talk to a supervisor she stated a cash payment did not post until 11/8, and my September payment posted in November. The automated system disclosed the payment but the rep said I did not make a cash payment until she got my receipt# and they charged me fees. Then they close my account Sunday stating I had a NSF on cash when in fact I did not...which will cause a bad mark on my credit reporting. 1291542
 Comments (1) |
| 1. Written by GECapitalCares on November 15, 2011 from danbury, connecticut, US I'm sorry you're experiencing problems with your account. We'd like to help. Please email me at with the following information: - The full name associated with the account - Mailing address associated with the account - Your contact phone number - Reference code DM 111511_ Arteshakpt27 For your security, please do not include your account number in your email. Regards, Nicole GE Capital |
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