I made the mistake of using GE Care Credit. The payment was sent through the mail more than five days ago and I get a call from someone who speaks English as a second language. Haven't received the payment so I offer to send an overpayment over the phone with Credit Card. First they said my card is declined that has a $20,000 dollar limit with no outstanding balance before they realize VISA is not Accepted. I refused to give them debit card information for as a rule I will never give that information over the phone.... Especially to someone outside the USA. I was charged $15 to use a MasterCard :( ". Checked my bank and to my surprise, the check cleared on the same day!!!! Have sent three overpayments (more than double the required) since the account was opened as this is the fourth and will pay the remaining balance in a few days and close this account/. Will never use this service again or buy any GE product?. As a licensed professional I would charge a client $125 for the 30 minute conversation I had with someone who didn't fully understand English or apparently the scope of the job of which they are employed;. Now that the wife wants a new dryer will do the research to make sure GE doesn't have any profit in its manufacturing'. Should have just written a check and not fell into the free interest hassle'. Live and learn'. GE only sounds American in brand'. They will harass you, even with check in hand. 12916b0



  Comments (1)
1. Written by GECapitalCares on November 4, 2011 from danbury, connecticut, US
I'm sorry you're experiencing problems with your account. We'd like to help. Please email me at with the following information: 

 

- The full name associated with the account 

- Mailing address associated with the account 

- Your contact phone number 

- Reference code DM 110411_pccc01 

 

For your security, please do not include your account number in your email. 

 

Regards, 

Nicole 

GE Capital

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