
Unclaimed
Ge Money Bank
Reviews and Complaints
270K
CLAIMED LOSSES
486
TOTAL REVIEWS
74.6K
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Ge Money Bank Reviews
Unsavory Business Practices by CareCredit
I specifically calculated payments to prevent having to pay a finance charge, and the way my payments were distributed the finance charge was assessed anyway at a very high interest rate. I was also led to believe when I first applied for this account that any purchase at a dentist or veterinarian over $300 would be 6-months no interest, but then found out after I used the card that that was not the case, that the provider had to request (and pay a fee) to have the 6-months no interest applied to the charge. A fee that the provider told me was close to 10% of the charge amount. This is absolutely ludicrous and I intend to file a complaint with the proper agency. This was nothing more than a bait and switch operation.
2 comments
ID
Location
Orlando, Florida
Cyndi gaved is meanspirited & vindictive
cyndi gaved is meanspirited & vindictive .. nothing much more to say.. she is not a nice lady .... she has screwed over the wrong person . thats all i have to say.. except they wnt 100 words so here is the repeat to meet the requirement... cyndi gaved is meanspirited & vindictive .. nothing much more to say.. she is not a nice lady .... she has screwed over the wrong person . thats all i have to say.. except they wnt 100 words so here is the repeat to meet the requirement... cyndi gaved is meanspirited & vindictive .. nothing much more to say.. she is not a nice lady .... she has screwed over the wrong person . thats all i have to say.. except they wnt 100 words so here is the repeat to meet the requirement...
4 comments
ID
Location
Rapid City, South Dakota
Ge has my check for 3 months and I can't speak with a Supervisor
I have been trying since January of 2010 to resolve an issue of a check in the amount of $305.00 that I sent to Ge in December of 2009. It is unbelievable that a multi-million dollar company does not have any contact numbers other than their customer service call center to address serious customer complaints. The impression the Customer Service Reps give is that they are working out of their homes with slippers and curlers in their hair. I don't have a problem with this other than they are instructed not to let you speak with anyone else or in my case their supposedly "Research Department." It has been over 4 weeks that I faxed copies of front and back of the check that was cashed by them and to this date 3/15/10 have not had a call back from their supposedly Research Dept. I find this a total disrespect to their customers to let an issue slide for so long especially when they are sitting on my money. Customer Service told me that they do not have Corporate phone numbers and that I will have to wait until the Research Department contacts me which could take 2-3 weeks. Well we're on the 4th week guys! I am seriously considering contacting the Credit Bureau and explaining that I will no longer be making payments until this issue is resolved and if that doesn't work contacting Legal assistance to help me recover my money. In the interim I want everyone out there to know how unprofessional and disrespectful Ge Money Bank is to their customers!!!!!! I will surely be closing all my accounts with them and plan to put this all over the web.
1 comment
ID
Location
Miami, Florida
GEMB closed account just as balance almost paid off.
I have had a sizable credit line with GE Money Bank for some time. I've not only made regular payments but also paid off additional chunks of my balance. My balance now is only 3 payments from being paid off, and I received a letter from GEMB informing me that they are closing my account because of purchases on another credit card that is also financed by GEMB. However, the purchases on the other card are for my BUSINESS and I pay off the balance every week. I only use the card because of a program in which I get 2% back on all purchases made on the card. So it seems that GEMB will punish you for paying off your debt and for taking advantage of their 2% back promotion. As a small business owner, I am disgusted with their business practices. From what I've read on this website, I am not alone in this assessment of the company. Don't do business with GE Money Bank!
3 comments
ID
Location
Oklahoma City, Oklahoma
Loss
$13
New Reviewer
GE Money Bank
GE Money bank called me multiple time at my office no less and then either hung up or put me on hold forever. I finally called them, to find out they hadn't received my check for $51.38 and was trying to collect on it. I have never ever been late and always pay my account balance in full. So I immediatlely sent out a new check including late fees and interest, cancelled my other check and ended up paying over $100 and they still kept calling me, even after I cancelled my card and sent it back to them cut up.
ID
Location
Des Moines, Iowa
New Reviewer
Late fee's wont settle charging 30%
Shortly before my husband and I got married, my mouth was bothering me we don't have dental insurance at work. We decided to go with Care Credit he cosigned for me. We then had to have my 12 year molar's cut out they wouldn't pull them. Had that done and wasn't brought a paper to sign until I was being giving the gas and IV to be put to sleep. Made our payment's on time be it sending check, internet, or calling. Had a major knee surgery and wound up filling bankruptcy prior to my husband and my wedding so it wouldn't hurt him in anyway. Did NOT include Care Credit being as it was in both our names. Literally, a day after I talked to my lawyer and gave him papers with out anything to do with GE Money bank they cancelled the card and took my name off. Never called us NOTHING. We didn't find out till the bill came and the intrest rate had soured to 30%. I have sent payment's 3 weeks ahead of time and they are always 3 weeks late it doesn't matter when I send it or method it's always late. Even though I'm the one that took the card out they wont talk to me. My husband just called to try and settle for the balance that was actually charged being as we just got our tax's. Every payment we've made isn't even taking a dollar off our balance due to the fact the intrest alone a month is more than the payment. They wont settle for less than $2,200. Which is well over what was charged $1,500. They are complete fraud's and scam artist's. They are gouging people for more money than what was ever even charged and if you dispute it they won't talk to you or hang up. They need to be stopped this amount is more and my husband make's a month and me with working two jobs. We don't even see that in 2 months how is that fair and how are we even supposed to eat.
ID
Location
Wake Forest, North Carolina
New Reviewer
Warning!!!CareCredit is a rip off!!!
I do not recommend using care credit card! They are a rip off and the customer services are rude and inconsiderate! They stated no interest rate and no fee. they lie! my payment is due on the 20th of very month. On the month of Oct. i made my payment on the 20th and was still charge a fee. I called them and was left on hold for 30 minutes. They rep who i spoke to was very rude and didnt listen to what i had to say. the rep said the reason why i got charge for a late fee is become i paid in after 5 clock eastern time. Nobody told me about any time frame. the statement said the 20th..it should be the 20th until 11:59pm and then then they added a finance charge of 116.00 for me being late. SUCH A RIP OFF! I will NEVER use them again!!!!
18 comments
ID
Location
Murfreesboro, Tennessee
Loss
$1
New Reviewer
Walmart Money Card Lost My Direct Deposit
I decided to try depositing a monthly retirement check onto my Walmart Money Card. The money card promised no hassles no waiting. Liars! They've lost my deposit and now I have to do all the leg work to find it! I have to find the transaction number so they can track the deposit! Which means I've been on the phone for the last hour talking to people who don't have one clue what what the transit number is, so they can track the account. Which means that I am stuck with no money, until the retirement account can re-issue my funds. I'm stuck for at least ten days to two weeks and I'm mad as heck about it!
2 comments
ID
Location
Baltimore, Maryland
Loss
$750
New Reviewer
GE Money Bank
The Bank is nothing but a rip off. Paid the full balance on friday and here sunday now, ge calls me and tells i am late on a payment and they have add more chanrges to my account. what do i do. they make me want to open a can of whip ***. GE MONEY BANK SUCKS more than any. Warning to all never us them. The Patel from overseas call over and over, cant understand the ***. They see that the payment was made of friday but still want to rip the consumers off. I will be contacting my local representative on monday. GE MONEY YOU SUCK
3 comments
ID
Location
Acworth, Georgia
Loss
$800
New Reviewer
$200.00 penalty
The first time i used GE was to buy a dirt bike. The service *** pissed me off so i Paid in full and canceled. The next time was at my dentist office and had work done and didn't notice that GE MONEY BANK was the credit agency. OH What a suprise. Ok, been paying bill, missed 2 of payments by 2 weeks the most. But been paying over the amout double each time since, trying to buy a house and got to shave down the credit. Then go to pay again today, can you believe they hit me with another $200 back on my account.Because I missed the two payments last Oct. Never again
ID
Location
Orlando, Florida
New Reviewer
Care Credit is ***
Do not ever use Care Credit, they will suck you dry with their finance charges, $39.99 late fees, changing your due dates on the sly, closing your account for no apparent reason and no "customer service" in the sense of the word. I was never late for 3 years, NEVER, except for one month and I mean one month only and they did all this which dropped my credit score by 59 pts. I paid them off with part of my borrowed life insurance. Under no cicumstance will I ever use crooks like this again. They should be shut down!
2 comments
ID
Location
Tulsa, Oklahoma
New Reviewer
CareCredit fraudulent practices
It is very sad that such bank is still allowed to do business in this country. I have read most of the complaints and more I read into more sick to my stomach I feel. I will start with the dentist, which seems to be associated with this Bank. On 2006 and January of 2007 I had dental treatment performed, part of which has been covered by my two dental policies and part as out of pocket expenses upon an agreement with the dentist. I have paid as agreed up to the last penny. I have records that I have issued payments in the amount of $ 4,500 and the insurance issued funds to this doctor in the amount of $ 7400. Having this said, on January of 2010 this doctor sends me a bill for $5000 as a balance for treatment provided in 2006 and January of 2007 which on a first look, seemed to be just a erroneous statement on their end, and to which I had responded, stating clearly that I do not have anything outstanding and politely requested them to clear this amount from their system. Upon the receipt of my letter, they even had the nerve to call me and request this non-existing overdue balance according to their calculations at which I hung up on them not being interested to listen after three years of the date of treatment to anything they had to say. Just to clarify here, upon the last visit in January of 2007 I had everything settled with this doctor, and there were neither any phone calls nor bills sent to me within this past 3 years (not that I had expected any ... but I'm stating this just as a fact). At this point, GE Money Bank, through their CareCredit business becomes a factor. Out of $ 4400 which were my out of pocket expenses, I had paid $ 2260 via this credit card, which I was lured to apply for by this dentist while going for treatment. There was a 12 months interest free promotion on this card, so that's why I had accepted their business. I had paid the full amount within 8 months, so there was no way they would get me down for any interest or any finance charges. After reading all the statements on this forum I do consider myself very lucky here. However, it never crossed my mind to cancel this card, and I had never used since ... and that was a big mistake, because, upon my letter to the dentist office from January of 2010 responding to their inaccurate billing, this office had contacted customer support at CareCredit, which .... and this is mind bugling to me, gave them the green light to charge my credit card in their file for treatment provided even prior to the date when this credit card account has been opened (not that I own anybody anything, but hypothetically speaking, even if I would, that doesn't give them the right to fraudulently charge my credit card with no consent). I have called their customer reps numerous times, stating that this is a fraudulent charge, and there was never a consent/authorization on my end, therefore they should cancel this transaction immediately. They were very rude, and had told me to go to the police and wait 8 to 10 business days for the "dispute form" to arrive by mail, after which I could follow up into this matter. I was even told to make sure that they will get this dispute, which I found it nerve wracking. I have sent all my correspondence with certified mail, so they had no choice and acknowledge my dispute with a letter on their own, where instead of a re-assurance that they will investigate in their customer's best interest, they warn me of "delinquency" and "action to collect" unpaid funds. They have even sent me the very first statement, which has a balance due on it! It is so frustrating and I'm filling complaints everywhere from the "Office of Thrift Supervision" at Washington, to the "Office of Atty General of NY" to their CEO Mark Begor, to their main offices ... and this is just the beginning.
2 comments
ID
Location
New York, New York
Loss
$5018
New Reviewer
They took money from me and didn't add it to my card
The help sucks...I have called three different numbers and got no assistance. I had my bank transfer money to my Walmart money card, a substantial amount, and it didn't go to my card, but the bank has it and playing with it somewhere. This department sucks big time and the people don't speak english enough to speak with an American person, this is bogus bank when they keep your money from you. $1000.00 USD gone down the drain for ge bank to keep and gain interest with ! As I said before this place sucks...Walmart better get their *** together also...
1 comment
ID
Location
Chicago, Illinois
Gemoney opened account; sent card; not mine
got a letter from GE Money Bank the same day I got a statement from Paypal Plus for almost $800; not my account. did not open an account, nor ask for a mastercard. GE Fraud is saying it will take 3 weeks to get Fraud forms to me (bull). Expect card to be canceled, account closed, and GE to be responsible for all charges and credit rating issues. have contacted lawyer and parties concerned and am awaiting any explanation they have. also, it should be easy to track anything bought to where it delivered to recover and arrest someone. stared on 1/22/10
2 comments
ID
Location
Birmingham, Alabama
GE Money Bank - Customer Service - General Inquiries
I have multiple GE Money Bank credit card accounts. Wish they would consolidate info. I want to stop all collection phone calls, but remain in any special payment programs. Dealing with this company is frustrating, annoying, and does not provide exempelary service. I have complained multiple times via FTC.gov. It is time to get this company in line and in compliance with all the other US companies. Also they "outsource" and I get people in India and Bangalore who do not understand US customs or understand US citizens. DISGUSTING! GET YOUR ACT IN GEAR - GEMB - before you lose more customers.
2 comments
ID
Location
Arlington, Virginia
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Ge Money Bank
"Several" cards, happy tom. Do you get an employee discount? Seeing the sheer number of complaints makes me think "where there's smoke, there's fire".
I have several of their cards and have never had any problems with them if you pay your bill on time as for the charge they were charging your doctor all credit cards charge the retailer a fee normaly from 3 % to 9 %depending on the card provider thats how they make money on people like me who pay their balance in full every month