Ge Money Bank
Reviews and Complaints
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$270K CLAIMED LOSSES
486 TOTAL REVIEWS
73.5K PAGE VIEWS
GE Money Bank stole 150.00 out of my account without my permission.
G.E. Money Bank took without authorization $150.00 out of my checking acct. after their non english speaking associate from India hung up on me. I offered to make a payment but it wasn't what he wanted so he hung up and took what he wanted. Please do not make any type of automatic transfers from your debit or checking acct. with these people. Once they have your information they can use it without permission. And they did. They know exactly what they are doing and they steal from you, I intend to follow up with legal action.
Taking forever for last years monthly statements!
I can't believe with technology like it is today that it can take 2 billing cycles to get copies of my monthly bill. They recd my letter on Jan 13 requesting the copies because you can only get the last 3 months online! I could lose $2500.00 by the end of the this month if I don't get the copies for my husband to turn in for his tax deferred reimbursement. I have called there probably 6 or 7 times now and I think they have put robots on the phone instead of people. They all give you the same script, even if you ask to talk to a supervisor. So now I have to write another letter to the complaint department and see if this can be pushed along. Probably not. They probably have robots opening the letters!
Washington, District Of Columbia
The % prob.
I paid for a new motercycle with my ge-honda card and my rate was at 6% when I got the bill it was at 15% so I called and they told me it was the dealers prob not theres so we called the dealer and they said they only ran the card they did not set a limit so now I am fighting with them over the card. I am mad because they don't keep there end of the deal!!!!!!!!!!!!!! so now I have been pay'n 15% and I am sooooooooo not happy about it because my husbend is deployed and they will not talk to me like a normal human they prob. think I am a *** girl that don't know what in the *** they r talking about and they want to walk all over me..
Raleigh, North Carolina
Wont stand behind credit card purchase
This is the first time I have aired this out on the internet because most likely I am just wasting my time but here it goes. My wife purchased a 18 ct wt diamond ring which blew my mind I told her to return the ring, Whitehall Jewelers would not take the ring back because of the trade up policy (whole other story) I went to GE and filled a formal dispute as it states on the back of your statement. Special Rule for Credit Card Purchases If you have a problem with the quality of property or services that you purchased with a credit card, and you have tried in good faith to correct the problem with the merchant, you may have the right not to pay the remaining amount due on the property or services The acknowledged my complaint and said that thier policy does not cover Whitehall Jewelers return policy and my complaint is with Whitehall. A month later another letter comes acknowledging my complaint again, this happened for 3 months every month a statement would come followed by them acknowledging my complaint again, when I called customer service they told me to ignore the statement because they were still inquiring into my cpmplaint. Thenext month I get a letter from a law office demanding payment in full anf am now waintintg a court date.
GE Monybank- Harassment from India
Not once, not twice, but EIGHT times, in one day, up to 11 o'clock at night,those people called a poor 85 year old woman, demanding she get caught up on her payment for Lowes. When we called to speak to a supervisor a man by the name of Steven said "The supervisors name is Ethan Lawson" When I called for him the next day the same man said there was no "Ethan Lawson" that worked there as a supervisor. And they call and call and call....We keep telling them we made arrangements with the store threw customer care to pay her bill. Do they listen? No. Do they speak english? No. Finally I contacted someone who spoke english and had it arranged that no one outside the USA call this poor woman...FINALLY! some who spoke english!!!!
Claremont, North Carolina
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