$270K CLAIMED LOSSES
486 TOTAL REVIEWS
73K PAGE VIEWS
Ge Money Bank - GEMoney was to setup pymts as autopay. When pymts not received I was told it was a verbage mistake!
GEMoney was to set up my acct as autopay from my checking acct. When pymts didn't get received they told me they don't do autpay accts and who ever told me that it must have been an misunderstanding in the 'verbage'. Meanwhile, I believed my pymts were being made so my interest rate would stay the same, etc. etc. Now, I have late fees, interest rate is through the roof and I have a credit score of 750! I talked to cust. service and the lady said she had full authority so what did I need. After expaining my problem she said she did not have that authority and I would have to speak with a manager and she doubted her manager could do anything about it either! I was told it was my fault do to me not understanding ther "verbage" used by their repreresenative. I told them I would make my pymts after they gave me back my correct interest rate and credited back all the late fees, and interest fees and to call me when that was done. Now I am being told that I MUST make a pymt before anything will be talked about. I am furious with the lady that told me she had full authority and what did i need fixed and then to be told it was my fault for not understanding THEIR VERBAGE as she called it. I will call them one more time and ask for a manger or higher to see if i can get this straightened out, but they will be closing my account and never get my money again regardless if they fix it now or not!! The really crazy thing here is it was only over about $200 or so at the time! Now, somehow, it is up to $1400 and rising!! They don't deserve a dime of my money, but I will pay them what I truely owe if they will allow that. If not, I guess it will be the one and only black mark on my credit record!! I pray someone of authority gets this message and writes to me to get this account corrected. Tammy Jensen
Ge Money Bank - Not acknowledging Exon Bill that was included in Bankruptcy
We have been trying for two days to get this matter settled so we can refinance. There is a GE Money Banks showing up with a judgement and an Exxon and a Home Depot card. We are not getting straight answers as to which account GE money Banks is connected to. The account # for Home Depot was 6035 3200 8118 5868 and it was in my name (Deborah Lederer). The Exxon account # was 187 497 195 3 4 003. The Home Depot account was paid of in October of 05 and the Exxon Account was included in a Bankruptcy in 05. We need verification that whichever account GE Moneybanks was associated with is paid off (no more money owed). We need help in getting this resolved asap and don't know where to go. We've been on the phone with GE Money Banks and several other places today.....getting nowhere.
Ge Money Bank - Extremely rude and no English comprehension
I was recently a single day late on a bill with GE Money Bank. The payment should have arrived on time, but apparently the mail got delayed. I was then slapped with a late fee... and never got a bill that month. Since my bill is a set payment every month, I simply sent in my normal payment. Shortly afterwards, I get a phone call from them saying I owe them $218 for never paying my first bill! After a half-hour argument with the woman, she agreed that she was wrong, offered to waive the late fee and leave me alone. Over the course of the next two weeks, they continued to call me, again, and again, always with the same argument, the same problem, and had no clue anyone else had contacted me!
Ge money bank
I financed 800 dollars with ge money. To date I have given them almost 900. with nothing going to the account, all I get is that covers late fees. Then I got my online statement today, and my balance went from 772.90 to 790.90 a 12.10 increase was told that it was finance charges. The statment from last month is as follows the balance was 813.90 made the 41.00 dollar payment that they needed which droped the balance down to the 772.90. When I called them up to find out why there was a 12.10 increase this month I couldn't get a straight answer. I found that it does no good to complain to the bbb, ge money has found a loop hole and has made thief legal. I would not recommed even my worst enemy to use this freud of a company. GE money is a ***, thiefs and trained to lie
Ge Money Bank - Get someone who can read and speak english
Got a call on my account from someone who could not read or speak english! I tried to answer her questions but she could not understand english. She was also very rude. I finally hung up on her after answering the same questions three or four times. Customer service? GE has no clue. They are as close to un-american as you can be. I have spent over $8,000 with GE and i can tell you when I make my last few payments they will NEVER be my lender on an account again. I will read closely who underwrites the loan and if it is GE I will go elsewhere.
Ge Money Bank Loan
Ge Money Bank - GE MoneyBank can't apply payments correctly
After wonderful service from LasikPlus involving surgery, they had me complete an application to pay for the surgery over 12 months, no interest, through GE MoneyBank. All went well until i tried to pay through the internet. They miss-applied my payment to an account that when I check online am told the account has been reported lost or stolen. Checking through their toll-free number, the account shows zero. I get a bill that says I have a credit balance. Now the only way to contact them is by mail. I want to talk to someone. I'm pissed.
GE Money Bank scammed me too
I had never heard of GE money bank until they called me on a Saturday morning and told me i was delinquent on my Lowes credit card and demanded payment. I have never been late on a payment and thought i had payed off the card since i hadn't received bills for 4 months. I only had 1 more payment to make before the promotion ended and the finance charges kicked in....so they stopped sending me the bills and called me 4 months later demanding i pay my remaining balance and an additional $150 in finance charges and late fees. Customer service was of little help and blamed me for not getting my mail. Absurd. I'll never do business with GE money bank or Lowes again. Don't fall for those great credit card promotion deals...they dont' pay off in the end.
Ge Money Bank - Somebody take them out of business
These guys are bad news and ought to be taken out of business. They are rude and unhelpful. They are almost impossible to locate online to pay your bill, impossible to call (i've been on hold today for nearly two hours!), the website they give you to pay your bill at is incorrect, arrogant, unhelpful and unmoving when you do finally reach them, bills are intermittant....the list goes on and on. DON'T USE THEM!!! they will suck you dry before you know it. People like this should not be allowed in business because they are just there to prey on people who need the most help. There is more compassion in a brick wall than in this lot. I think their associate training manual lists in the first chapter that to work there you have to remove your heart, manners and kindness.
Ge Money Bank - Issued me $1000.00 Credit Card I never applied for
Person I talked to couldn't tell me how I got issued this card. He said I had to have applied for it somewhere, but I didn't. I canceled it immediately before validating it, and I am glad I did. No legitimate company should issue a credit card to someone who never applied for one. I am reporting this incident to the credit bureaus and better business bureau. No one needs this kind of company, and they should not be allowed to sucker people in by sending innocent people credit cards especially when the gas prices are making it hard for everyone to get by.
Ge Money Bank - GE Money closed my account for no reason
I had a line of credit with GE that was in good standing. I never had a late payment and I had a credit score of over 750. They closed the account due to "inactivity" in the past six months. This resulted in a lower personal credit score for me and they refuse to do anything about it. When I called the idiots they have working for them were rude and refused to provide me with the name of anyone in a management position that I could talk or write to in order to resolve this problem. Therefore, I'm pissed!
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